Refund Policy

1. RETURNS & EXCHANGES.

 

For items purchased online, returns and exchanges are accepted within 7 calendar days of the delivery date. Items may only be returned if they arrive damaged during shipping. To initiate a return or exchange, please contact us at hello@southernlorebooks.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization may not be accepted. Exchanges may only be available if product is available. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange.

 

2. RETURN SHIPPING.

 

Shipping instructions will be included with your return authorization.

 

3. ELIGIBLE ITEMS.

 

The following items: Clearance items, Final Sale items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

 

4. CONDITION OF ITEMS.

 

Items that were damaged when purchased may be "open box" but must be unused and complete with all original packaging.

 

5. FORM OF PAYMENT.

 

Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

 

 

If you have any questions about this return policy, please contact us at hello@southernlorebooks.com